IVN Team Check-In — September

This takes about 3 minutes. Your answers help us build September the right way — around what the team actually needs, not what we assume. Be honest. Nothing here is tracked by name.

🔒 Anonymous — your name is never collected

Which clinic are you at? *

Suffolk Virginia Beach

What is your role? *

Clinic Director Assistant Clinic Director Clinical Staff Other

What does a great first visit look like to you — the kind that actually makes a new client come back? *

No right or wrong answer. Tell us what you actually think happens in those visits vs. the ones that don't stick.

What sometimes gets in the way of setting a clear plan or booking a new client's next visit before they leave? *

Be honest. This helps us remove the friction — not assign blame.

What is one thing that would help you feel more confident leading a first-visit consult?

A script, training, a specific tool, a support from leadership — what would actually move the needle for you personally?

When a teammate does something great, how do you most want that recognized? *

Check all that apply.

Shoutout in the team group chat Called out on the weekly leadership call A personal message from Andrea Handwritten note Gift card Just seeing it in the numbers Something else (share below)

Anything else on your mind heading into September?

Optional. Say whatever you would want leadership to know.

Please answer all required questions before submitting.

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Got it. Thank you.

Your response has been recorded. See you on the call.