Regenerated 2026-10-20Rebuilt from source every time, no manual edits carried forward
This week
Suffolk & Virginia Beach vs. goal
Suffolk
60% overall
Revenue opportunity left on the table this week: $14,143
Net Revenue
$15,360
of $34,615
44%
Total Collections
$8,668
of $23,077
38%
Total Guests
94
of 138
68%
New Guests
17
of 69
25%
Repeat Guests
77
of 69
112%
Service Sales
189
of 288
66%
Avg Invoice
$104
of $150
69%
Retention
28%
of 50%
56%
Rebooking
57%
of 50%
114%
Virginia Beach
48% overall
Revenue opportunity left on the table this week: $21,693
Net Revenue
$12,237
of $25,000
49%
Total Collections
$7,986
of $23,077
35%
Total Guests
59
of 138
43%
New Guests
21
of 69
30%
Repeat Guests
38
of 69
55%
Service Sales
124
of 288
43%
Avg Invoice
$124
of $150
83%
Retention
24%
of 50%
48%
Rebooking
48%
of 50%
96%
Month over month
Net revenue trend, % of monthly goal
Month
Suffolk
% Goal
Virginia Beach
% Goal
Jan 2026
$93,054
62%
$58,282
54%
Feb 2026
$95,123
63%
$57,233
53%
Mar 2026
$119,461
69%
$63,101
50%
Apr 2026 April outlier dip
$75,273
50%
$51,858
48%
May 2026
$70,487
47%
$47,201
44%
Jun 2026 violent MoM dip, -23% Suffolk / -36% VB vs May; -14%/-18% YoY vs June 2025
$56,709
—
$31,407
—
Year over year
Same month, one year apart
Suffolk · June 2026
↓ 14.3% YoY
$66,142 → $56,709
Virginia Beach · June 2026
↓ 17.6% YoY
$38,118 → $31,407
System context
How you compare across the franchise
Clinic
Gross Revenue
Active Members
Avg Invoice
System Rank (Mature)
Suffolk
$73,728
103
$156
4 of 32
Virginia Beach
$48,901
48
$133
12 of 32
SuffolkNon-member avg invoice $115 vs $131 system avg — upsell opportunity on non-members specifically.
Virginia BeachAvg invoice below system average across the board (all: $132 vs $146; non-member: $111 vs $131) — ticket size is the lever, not guest count.
Director focus areas
Comments from Karen & Krista
Neither director uploads data directly, this is commentary only. Numbers above come from the scorecard export.
KarenSuffolk2026-10-20
Awaiting first real weekly submission under the new process — placeholder, not yet a real comment from Karen.
KristaVirginia Beach2026-10-20
Awaiting first real weekly submission under the new process — placeholder, not yet a real comment from Krista.